Security check

Security check

We just need your policy number to validate your identity

Step 2 of 3

You can find your policy number on your policy documents, statement or it may be your reference number on your bank statement.

For motor, home, travel, bike and breakdown policies, this will be in the format of 3 letters followed by 9 numbers, e.g. MMV123456789. This number will be in any email we have sent you about your policy.

For life insurance, a pension, an annuity, a bond or other investment product the policy number might be called: plan number, client number, plan details, bond number, arrangement number, member number or reference number.

Need help?

0800 051 3491

Lines are open 8am - 8pm Monday to Friday, 9am - 6pm Saturday, 10am - 2pm Sunday, 10am - 2pm Bank Holidays. Calls are recorded